Frequently Asked Questions

❓ Frequently Asked Questions

🛒 Buying

Q1: How do I purchase a digital product?
A: Create an account, add items to your cart, and proceed to secure checkout.

Q2: What payment methods are accepted?
A: We accept PayPal and other secure payment options.

Q3: Where do I download my purchased items?
A: Go to Dashboard → My Downloads → Click the download button next to your item.

Q4: Can I use items commercially?
A: Yes, based on your selected license. Check licensing terms before use.

Q5: I have issues with a product. What should I do?
A: Contact the item author or email support@iwe3.cloud.

📤 Selling

Q6: How do I start selling on iwe3.cloud?
A: Register as a vendor, upload your products, and submit for review.

Q7: What type of files can I sell?
A: Scripts, templates, plugins, documents, and more.

Q8: How do I get paid?
A: We send vendor payments via PayPal upon request after minimum balance is met.

💳 Billing & Licensing

Q9: Can I request a refund?
A: Yes, based on our Refund Policy.

Q10: Where is my license key or invoice?
A: You’ll receive both via email and in your Dashboard under "My Orders."

👨‍💻 Account & Technical

Q11: I forgot my password, what now?
A: Use the Forgot Password link on the login page to reset it.

Q12: How can I contact support?
A: Email us at support@iwe3.cloud or visit our Help Center.

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